Cleared For Payouts

Check First, Withdraw Without The Wait At Luckyminning Casino

The licence requires every player to be identified before money leaves the casino, and a full review here takes 37 hours.

Send My Documents

Licensed in CuraçaoOperating under license OGL/2011/1799/624 issued by the Gaming Control Board Curaçao since 2011

Before Your First Payout

What One Short Review Unlocks

These are the fixed points behind every check we run, with no guesswork attached.

Who checks

Luckyminning Casino N.V.

Licence

Gaming Control Board Curaçao, OGL/2011/1799/624

Review time

37 hours

Deadline

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

Upload Path

Why Do Photos Get Rejected?

Almost every rejected upload is a glare, a crop or an old address, all easy to avoid.

A Full Frame

Open the verification area and send a photo ID with all four corners visible, no flash glare across the text and no thumb over your face. A passport, driving licence or proof-of-age card all work.

Is Your Address Current?

Next comes a proof of address showing your name and the place you live now, dated as current. Bank statements and utility bills suit this best, while envelopes and screenshots usually fail.

Last Four Digits Only

Where a payment card image is requested, cover all digits except the last four and leave the cardholder name and expiry on show. Nothing else on the card needs to be readable.

The Review Window

Once all three files are in, the team reviews them in order received, and you hear the outcome by e-mail. Expect around 37 hours; anything blurry restarts that clock.

Document Set

The Three Checked Papers

Keep this list beside your camera roll before the first upload leaves your device.

Photo ID

ConfirmsYour name, face and date of birth

Must showAll four corners, unedited, in date

Proof of address

ConfirmsWhere you live right now

Must showYour name, current address, recent date

Payment card image

ConfirmsYou own the card used

Must showCardholder name, expiry, last four digits

Waiting On A Withdrawal

Spot The Request Before Money Moves

Most players meet the check once, at the first payout, and then never again.

Send ID With The Request

Cash out for the first time and the payout pauses while identity is matched to the account. Expect photo ID, proof of address and a picture of the card used, sent to [email protected].

A Fresh Payment Route

Swap to Skrill, Neteller or PayID and the name behind the wallet must match the account name. Expect a wallet statement or card image before the money is released.

Explain The Bigger Amount

A deposit that sits far outside your usual pattern, or a withdrawal near the top of the range, brings a source of funds question. Expect payslips, bank statements or a savings record.

Do You Check Age First?

Age is checked against legal_age from the first deposit, so a sharp photo ID with a readable date of birth is asked for early. Anyone under 18 is closed out.

Know Where Your Money Comes From

A Curaçao license, held as OGL/2011/1799/624, obliges Luckyminning Casino N.V. to know that the money on the table was earned lawfully. The source of funds question is a routine step of that license, and it says nothing about you as a person. Odd patterns draw it more often than big ones.

Have one or two of these ready and the check moves quickly.

Recent payslips from your employer
Bank statements for the last months
A tax notice or return
Sale record for an asset
Savings or investment statement

Clear Copy In, Approval Out

Why Is My Grab Refused? A screen grab loses the security pattern and the printed edges, so the checker cannot confirm the card is real and in your hand. Photograph the physical card on a plain surface Keep all four corners inside the frame

An Expired Address Paper. Address papers carry a date the checker reads, and an old bill no longer shows where you live now, so it fails on the spot. Use a bill issued in the last few weeks Pick a paper with your full name

The Names Do Not Line Up. A middle name missing, an old street, an account under a partner's surname: any gap between papers breaks the match the checker needs. Align the account name with the photo ID Ask support to correct the account spelling

Faster Cleared Check

Why Was My Document Rejected?

Answers to the six things players ask most while a document sits with the review team.

What do I do if a document gets refused?+

Send a fresh copy of only the item that failed, not the whole set again. Check that all four corners show, that no text is cut off and that the photo is sharp in daylight. The verification team replies by e-mail with the reason on file.

The name on my account differs from my ID, is that a problem?+

Yes, until the two match. Send a marriage certificate, a deed poll or another record of the change together with your photo ID, and the account name is updated to the document. Anything left mismatched will be asked about again before a payout leaves.

Will a photo taken on my phone be accepted?+

Usually, provided the whole page is in frame and nothing glares off the plastic. Lay the document flat on a plain surface, keep the flash off and let daylight do the work. A sideways or blurry shot is the reason most photos get sent back.

Under which regulator is Luckyminning Casino licensed?+

The Gaming Control Board Curaçao licenses the site under number OGL/2011/1799/624, held by Luckyminning Casino N.V., company number 959829. Those details appear in writing on your statements and in the site footer. That is the authority to quote if you raise a query about the check.

How soon in my account life does verification come up?+

The license makes it compulsory no later than your first withdrawal, and the casino may ask sooner, at registration or the first deposit. Either point can open the queue. Getting the file in early means the payout step takes 37 hours, not days.

Is my ID kept private after I send it?+

Traffic to and from the verification team runs through 256-bit SSL encryption, and the files are used only to confirm who you are. Questions about your personal data go to [email protected]. Ask there for the record held against your name.